Terms and conditions

Last modified: August 2, 2025

Effective Date: August 2, 2023
Company: Duct Lab Inc.
Address: 302 Easy Street, Apt. 28, Mountain View, CA 94043
Email: info@ductlab.co
Phone: +1 (408) 647-0308

1. Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use our services.

2. Services

Duct Lab Inc. provides residential and commercial air duct cleaning and related services across the Bay Area. We reserve the right to refuse service, modify offerings, or discontinue any part of our services at any time.

3. Scheduling and Cancellations

  • Appointments can be scheduled via our website, phone, or email.

  • We request at least 24 hours notice for cancellations.

  • Late cancellations or no-shows may incur a fee.

4. Pricing and Payment

  • All prices are quoted in USD and are subject to change.

  • Payment is due upon completion of service unless otherwise agreed in writing.

  • We accept major credit cards, cash, or invoicing for approved business clients.

5. Liability and Disclaimer

  • While we take great care in delivering professional services, Duct Lab Inc. is not liable for indirect, incidental, or consequential damages arising from service delays or interruptions.

  • Services are provided “as is” without warranties of any kind, express or implied.

6. Customer Responsibilities

You are responsible for:

  • Providing accurate contact and address information.

  • Ensuring safe access to your property.

  • Informing us of any hazards or pre-existing damage prior to service.

7. Intellectual Property

All content on this website, including text, images, and logos, is the property of Duct Lab Inc. and protected under U.S. copyright laws. You may not use our branding or content without permission.

8. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website or contacting us, you consent to the collection and use of your information as described.

9. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. Any disputes shall be resolved in the courts located in Santa Clara County, CA.

10. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of our website or services after any changes constitutes acceptance of those changes.